GDPR Compliance
The General Data Protection Regulation (GDPR) is a set of rules that protect the digital privacy of the citizens of the European Union (EU). Businesses and organizations serving users in Europe are legally required to comply with GDPR. Accordingly, Autodesk serves users in the Europe, Middle East, and Africa (EMEA) region from a dedicated data center that is physically separated from the US data center.
If you are a user in the EMEA region, the physical storage of your data is bound by GDPR regulations. You must always save the webhooks related data you generate in a data center that exclusively serves the EMEA region.
Generating/Accessing EMEA specific data
There are generally several ways to generate and access EMEA based webhooks related data and this varies between each of the Webhooks API endpoints. Each of the API endpoints defines what options are supported and some of those options may include any of the following:
- Through the
region
query param, theEMEA
value can be passed in to designate the specific data center. - Through the
x-ads-region
header value, theEMEA
value can be passed in to designate the specific data center.
Note: For any of the options noted above, by default if no value is provided, then US
will be used by default. Other region values are also supported depending on the individual API endpoints.
Potential problems with regions
If you generate webhooks data in one region, but access the same data with different values for the region header or query param, the system may not be able to access those resources.
You may receive a 404 error when accessing the webhooks data as a result. At that point if the information is correct, then verifying that the correct region values are used would be the next step to troubleshoot the issue.