13 Dec 2023

APS and ADN Holiday Schedule 2023

Holiday Schedule

Winter is coming! Before we all enjoy the 2023 holiday season, the Autodesk Platform Services team would like to remind everyone of the support team's holiday hours: APS API and Autodesk Developer Network support will be closed from December 16, 2023 to January 2, 2024 during the annual Autodesk Winter holidays. 

For general support, the APS community over on Stack Overflow is always available and willing to help. You can also access the API documentation here

Need urgent help during the holiday period?

If you run into an urgent issue during the support closure period, submit your question to aps.help@autodesk.com with "Urgent" in the subject line. For the fastest response, please be sure to provide as much detail as possible, including:

  • Affected services
  • Time frame
  • Steps to reproduce

Emergency support will be available to help.

Happy holidays!

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