7 Nov 2022
Managing your Autodesk Platform Services Account
This article aims to tell you all you need to know about managing your Autodesk Platform Services (formerly Forge) account.
Starting November 7, 2022, we introduced a new account structure. No longer will we be offering annual subscriptions. You either have a trial, Full Access, or Limited Access. Just maintaining a positive balance of Flex tokens or Cloud Credits will ensure you have unlimited access to both free and premium APIs and stay in Full Access.
What is Full Access to Autodesk Platform Services?
Full Access is similar to the previous Forge subscription. Full Access allows complete access to all free and premium APIs on Autodesk Platform Services. Unlike a subscription, there is no need to purchase Full Access. When you complete your free trial, your account is automatically switched to Full Access. That means you can continue to use free APIs as much as you need. However, it is important to note that if you are calling premium APIs, you will begin to incur charges. See pricing page for per API fee structure.
What if I only want to use free APIs?
No problem. Full access enables unlimited use of free APIs. If you maintain a zero balance or higher of Flex tokens or Cloud Credits you will stay at Full Access.
What if my account balance goes below zero?
Again, no problem! If your account balance goes into the negative, you will enter the 14-day grace period. That gives you two weeks to get your balance up to zero or higher. If the grace period lapses and your account is still in the negative, you risk potential service disruption.
What currency should I pay my a balance with - Flex tokens or Cloud Credits?
Your account will use Cloud Credits first. Then if there aren’t enough Cloud Credits left, then you will begin to consume Flex tokens. There are select countries where Flex tokens are not available. In those countries you will only use Cloud Credits.
How do I know if I am to purchase Flex tokens or Cloud Credits?
Just visit the pricing page and select your country. The page will tell you whether you are to purchase Flex tokens or Cloud Credits.
Have more questions? No problem. Don’t hesitate to reach out to the team at firstname.lastname@example.org