26 Feb 2020

Handling "Developer Status is not Active" response

(Updated on September 2020)

Developers can try Forge for free with 100 Cloud Credits for a period of 90 days, but how do I know if my credits have been consumed or my trial period ended?

Answer: the OAuth API (first endpoint you need to call in most workflows) will return the following:

      "faultstring":"Developer Status is not Active",

Other APIs that consume Cloud Credits (Model Derivative, Design Automation and Reality Capture) will return 403 Forbiden error with the following message:

   "developerMessage": "Your are not allowed to use this API because your Forge trial is expired",
   "errorCode": "ERR-004" 

What should I do?

It's time to subscribe to Forge. A sales representative may reach you using the email on your Forge account. If you're not sure which email was used or received the error message above, please check the Pricing page to contact the sales team or reach the technical support

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Posted By

Augusto Goncalves

Developer Advocate at Autodesk since 2008, working with both desktop and web/cloud apps using top technologies, like C#, JavaScript, NodeJS and any other that can solve problems and improve workflows. See my samples on Github and follow me on Twitter for updates.