3 Dec 2024

APS and ADN Holiday Schedule 2024

Holiday Schedule

Before we all enjoy the 2024 holiday season, the Autodesk Platform Services team would like to remind everyone that API Support will be limited from Saturday December 21, 2024 through Sunday January 5, 2025, inclusive for the annual Autodesk winter holidays. Please submit any outstanding questions by Friday December 13 to ensure you receive a timely response. 

For general support, the APS community over on Stack Overflow is always available and willing to help. You can also access the API documentation here

Need urgent help during the holiday period?

If you run into an urgent issue during the support closure period, submit your question on https://aps.autodesk.com/get-help with "Urgent" in the subject line. For the fastest response, please be sure to provide as much detail as possible, including:

  • Affected services
  • Time frame
  • Steps to reproduce

Emergency support will be available to help.

Happy Holidays!

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