30 Nov 2022

APS and ADN Holiday Schedule 2022

Happy Holidays

Winter is coming! Before we all enjoy the 2022 holiday season, the Autodesk Platform Services team would like to remind everyone of the support team's holiday hours: APS API and Autodesk Developer Network support will be closed from December 17, 2022 to January 2, 2023 during the annual Autodesk Winter holidays. 

Please make sure to submit any open questions you have by Friday, December 9, so that you may receive a response in a timely manner. Any questions submitted after December 9 will receive a response after January 2.

For general support, the Forge community over on Stack Overflow is always available and willing to help. You can also access the API documentation here


Need urgent help during the holiday period?

If you run into an urgent issue during the support closure period, submit your question to aps.help@autodesk.com with "Urgent" in the subject line. For the fastest response, please be sure to provide as much detail as possible, including:

  • Affected services
  • Time frame
  • Steps to reproduce

Emergency support will be available to help.

Happy holidays!

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